Returns & Exchanges

At Port Richey Furniture & Mattress Outlet, we want you to be completely satisfied with your home furnishings. If your selection isn't the perfect fit for your Hudson home, our local team is here to assist with returns and exchanges within our standard policy guidelines.

Return Process

• 1.
  Contact Our Showroom

  Reach out to our Hudson, FL location within 48 hours of delivery or pickup to initiate your return request and speak with a customer service representative.

• 2.
  Inspection and Verification

  All returned items must be in original, showroom condition; our team will verify that the furniture is free from damage, stains, or pet hair before approval.

• 3.
  Schedule a Pickup

  If your return is approved, we will coordinate a convenient time for our delivery team to pick up the item from your residence for a nominal restocking and transportation fee.

• 4.
  Processing Your Refund

  Once the item is back in our warehouse and passed final inspection, we will process your refund or store credit, typically within 7 to 10 business days.